Terms of Service

Effective Date: April 16, 2026

Welcome to Genesis Support Services. By accessing or using our website at www.genesissupportalberta.com, you agree to be bound by the following Terms of Service. Please read them carefully before using our site or contacting us for services.

1. Acceptance of Terms

By accessing www.genesissupportalberta.com or engaging with any content, forms, or communications on this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, please do not use this website.

2. About Genesis Support Services

Genesis Support Services is a community rehabilitation support provider operating in Alberta, Canada. We provide support services for individuals living with acquired brain injury, mental health conditions, spinal cord injuries, and other complex rehabilitation needs. Our website is intended to provide general information about our services and to facilitate contact with our team.

3. Use of This Website

You agree to use this website only for lawful purposes and in a manner consistent with its intended use. You must not:

  • Use the site in any way that violates applicable local, provincial, or federal laws or regulations
  • Attempt to gain unauthorized access to any part of the website or its underlying systems
  • Transmit any unsolicited or unauthorized advertising or promotional material
  • Engage in any conduct that restricts or inhibits the use or enjoyment of the website by others
  • Reproduce, duplicate, or exploit any portion of the site for commercial purposes without our written consent

4. Informational Purpose Only

The content on this website is provided for general informational purposes only. Nothing on this site constitutes professional medical, legal, psychological, or financial advice. The information provided does not replace consultation with a qualified healthcare professional or licensed practitioner.

Rehabilitation needs vary significantly between individuals. Any information about services, approaches, or outcomes described on this website reflects general practices and should not be interpreted as a guarantee of specific results for any individual.

5. No Client or Professional Relationship

Visiting this website, completing a contact form, or communicating with our team through this site does not create a client-provider relationship. A formal service relationship is established only through a signed service agreement between you and Genesis Support Services.

6. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and downloadable materials, is the property of Genesis Support Services or its content providers and is protected by applicable Canadian copyright and intellectual property laws.

You may view and print content from this website for personal, non-commercial use only. Any other reproduction, distribution, or use of the content requires prior written permission from Genesis Support Services.

7. External Links

www.genesissupportalberta.com may contain links to third-party websites for your convenience and reference. These links do not constitute an endorsement of those sites or their content. Genesis Support Services is not responsible for the content, accuracy, or practices of any external websites. Accessing third-party links is done at your own risk.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Genesis Support Services shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of this website, reliance on any information provided, or inability to access the site. This includes, without limitation, damages for loss of data, loss of profits, or business interruption.

We make reasonable efforts to ensure that information on this site is accurate and current, but we do not warrant that the website will be uninterrupted, error-free, or free of harmful components.

9. Privacy

Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. Please review our Privacy Policy at www.genesissupportalberta.com/privacy-policy to understand our data practices.

10. Changes to These Terms

Genesis Support Services reserves the right to update or modify these Terms of Service at any time without prior notice. Changes will be posted on this page with an updated effective date. Your continued use of the website following the posting of any changes constitutes your acceptance of those changes.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts of Alberta.

12. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us:

Genesis Support Services

500 4th Avenue South West, Suite 2500, Calgary, AB T2P 2V6
Phone: 1-888-267-0559
Email: alberta@genesissupportservices.com
Website: www.genesissupportalberta.com